In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC (Official Journal of the European Union L 119 , 4.5.2016, page 1, hereinafter: General Regulation on Data Protection), which is in full application from 25 May 2018 in the Republic of Croatia and all EU Member States, as well as the Law on Implementation General Regulations on Data Protection (Official Gazette No. 42/18, hereinafter: the Act), the Labor Act (Official Gazette nos. 93/14 and 127/17), the Occupational Safety and Health Act (Official Gazette no. 71/14, 118/14 and 154/14), i.e. in accordance with the legal framework for personal data protection in the Republic of Croatia and the European Union and the best European practice, MARKO VLAHOV.
registered in the Commercial Court in TRGOVAČKI SUD U ZAGREBU(hereinafter: ACTIVE TOURS, OBRT ZA TURISTIČKE USLUGE), as the head of the processing of personal data of users of its services and customers, drafted a policy on the protection of personal data of users of services and customers. Privacy Policy is a unilaterally binding legal act based on fundamental principles in the processing of personal data, which regulates which user data are collected, how such data are processed, and for what purposes they are used. The privacy policy also informs service users and / or customers of their rights to collect and further process personal data, all for the purpose of protecting their privacy in a broader sense.
Privacy policy based on the following principles of personal data processing: procedures of legality, transparency and best practices, the possibility of reducing the processing and reduction of data, the way points and personal data work, the possibility of reducing access, integrity and confidential data, which should be taken into account calculate trust and fair processing, manner of performing opportunity (purposes of processing), manner of processing in unnamed (anonymized) form.
The Privacy Policy applies to all services ACTIVE TOURS, OBRT ZA TURISTIČKE USLUGE offers, with the aim of the Policy being to inform users clearly and transparently about the processing of their personal data and their rights. First of all, users can at any time contact the Association with a request to amend, supplement and/or update the data relating to them, as well as to withdraw the given consent and request the cessation of further processing of personal data.
The following is responsible for the processing of personal data: INFO@HELLOCROATIA.TOURS
Contact details for personal data protection:
e-mail: INFO@HELLOCROATIA.TOURS
Methods of collection and types of personal data collected
Directly by the users themselves in a way that the users themselves submit the data to the ACTIVE TOURS, OBRT ZA TURISTIČKE USLUGE as the processing manager in a certain range of data that is essential for the provision of appropriate services, sales or some other user link and hellocroatia.tours. In order to provide appropriate services, the user is obliged to provide the ACTIVE TOURS, OBRT ZA TURISTIČKE USLUGE with the following information that he needs to establish a contractual relationship in order to provide a particular service and / or sell certain products. The customer-user can submit the data orally or in writing to the center of the ACTIVE TOURS, OBRT ZA TURISTIČKE USLUGE, via e-mail sent to one of the e-mail addresses of the ACTIVE TOURS, OBRT ZA TURISTIČKE USLUGE and via the website of the ACTIVE TOURS, OBRT ZA TURISTIČKE USLUGE HELLOCROATIA.TOURS.
From other publicly available sources of data on companies and physical persons in companies on internet portals, telephone directories that contain such data and other publicly available services only for the purposes for which they were initially collected.
Automatically by visiting ACTIVE TOURS, OBRT ZA TURISTIČKE USLUGE internet (web) pages, applications and portal, which are data associated with network identifiers (Internet protocol addresses and cookie identifiers, such as Google Analytics to track user and / or customer interaction).
A cookie is a small data file that is stored on a computer or mobile device when you visit a particular website. Cookies are used to provide a better user experience to each user and/or customer, to store user and/or customer preferences, in order to make the website work more efficiently, as well as to monitor and test the use and traffic of the website ACTIVE TOURS, OBRT ZA TURISTIČKE USLUGE.
By disabling and/or blocking the storage of cookies, the user and/or customer can still browse the website ACTIVE TOURS, OBRT ZA TURISTIČKE USLUGE. However, it is likely that certain features and/or functionalities of the website will not be available to such users and/or customers, or that the time required to access certain features of the website will be longer than usual.
The network identifiers in question may leave traces which, in combination with other identifiers and information provided by Internet service providers, may be used to identify the user and/or customer.
The amount or scope of personal data that ACTIVE TOURS, OBRT ZA TURISTIČKE USLUGE collects depends on the type of service that ACTIVE TOURS, OBRT ZA TURISTIČKE USLUGE provides to its users and/or customers, as well as on the legal basis on which it collects data. ACTIVE TOURS, OBRT ZA TURISTIČKE USLUGE constantly takes care of collecting only the necessary range of personal data that is necessary to achieve the legally established purpose for which the data is processed.
Data on potential users
ACTIVE TOURS, OBRT ZA TURISTIČKE USLUGE also collects data on potential users and/or customers of its services and/or products. This information includes basic information (name and surname, e-mail address), but also the interests of potential Users and/or Customers who contact the association with the desire to be informed and/or offered certain products and services.
A cookie is a small data file that is stored on a computer or mobile device when you visit a particular website. Cookies are used to provide a better user experience to each user and/or customer, to store user and/or customer preferences, in order to make the website work more efficiently, as well as to monitor and test the use and traffic of the website ACTIVE TOURS, OBRT ZA TURISTIČKE USLUGE.
By disabling and/or blocking the storage of cookies, the user and/or customer can still browse the website ACTIVE TOURS, OBRT ZA TURISTIČKE USLUGE. However, it is likely that certain features and/or functionalities of the website will not be available to such users and/or customers, or that the time required to access certain features of the website will be longer than usual.
The network identifiers in question may leave traces which, in combination with other identifiers and information provided by Internet service providers, may be used to identify the user and/or customer.
The amount or scope of personal data that it Active tours collects depends on the type of service that ACTIVE TOURS, OBRT ZA TURISTIČKE USLUGE provides to its users and/or customers, as well as on the legal basis on which it collects data. ACTIVE TOURS, OBRT ZA TURISTIČKE USLUGE constantly takes care of collecting only the necessary range of personal data that is necessary to achieve the legally established purpose for which the data is processed.
Types of personal data collected?
The data that the Customer – User most often provides are:
name and surname
address
personal identification number (OIB)
contact phone and/or mobile phone number
contact details of e-mail (e-mail address)
identity card data
bank account and card number data for the purpose of regulating the payment obligation
Where is personal data processed?
Personal data of Users – Customers Active tours processes in the Republic of Croatia.
Where is the collected data stored?
Data is processed in such a way that all or part of the information about Customers – Users – Respondents is stored in the databases of the processing manager.
Obligations of the processing manager regarding the security of processing
TECHNICAL DATA PROTECTION
The processing manager implements technical and organizational measures to ensure an appropriate level of security.
The processing manager shall also take measures to ensure that any individual acting under the responsibility of the controller who has access to personal data does not process that data if this is not in accordance with the instructions of the processing manager.
Taking into account the nature, scope, context and purposes of processing, as well as risks of different levels of probability and severity for risks to the rights and freedoms of individuals, the Processing Manager implements appropriate technical and organizational measures in accordance with Security Policies to ensure and prove processing implemented in accordance with the General Regulation.
Purpose of data collection and further processing
ACTIVE TOURS, OBRT ZA TURISTIČKE USLUGE collects and further processes personal data of users and/or customers for the purpose of concluding and executing contracts, making purchases or service interventions on equipment, delivery of ordered products, advice and assistance in using products, providing appropriate additional and/or extended product warranties, resolving complaints of users and/or customers and other actions related to the conclusion and execution of the contract in accordance with applicable regulations.
The processing of personal data of users and/or customers for the above purposes is a necessity and legal basis for concluding a contract, ie, in case the user and/or customer refuses to provide relevant data, the service will not be able to enter into a contract and/or take certain actions. with the execution of the concluded contract.
Organization of prize games
ACTIVE TOURS, OBRT ZA TURISTIČKE USLUGE occasionally organizes prize games, so the data is used to notify about the prize won.
Direct marketing
Contact details of users and/or customers can be used to send promotional notices about products and services Active tours if the Customer – User has given consent.
Videos
ACTIVE TOURS, OBRT ZA TURISTIČKE USLUGE uses surveillance cameras to protect people and property.
Time duration of personal data storage
Depending on the purpose and legal basis on which the personal data of users and/or customers are collected, ACTIVE TOURS, OBRT ZA TURISTIČKE USLUGE is in some cases mandatory to keep personal data for a period of time prescribed by the relevant regulations or termination of the purpose for which they were collected. Upon the expiration of the legal deadline which obliges ACTIVE TOURS, OBRT ZA TURISTIČKE USLUGE on the storage of certain personal data or the termination of the purpose, they are deleted.
In cases where the basis for data collection and processing is the consent of the user and/or customer, personal data is stored for 10 years.
Data processed with the consent of the user and/or customer may be deleted before the expiration of the period specified in this Policy, in the event that such deletion is requested by the user and/or customer or when the user and/or customer objects to such processing via the Internet. e-mail address: INFO@HELLOCROATIA.TOURS.
Ways of exercising rights
The customer can exercise his rights if he considers that there has been an irregularity in the processing of his personal data, via contact information or by e-mail INFO@HELLOCROATIA.TOURS. Also, the user and / or the buyer has the right to lodge a complaint with the national supervisory authority.
Under what conditions and for what reason personal data is passed on to third parties
The personal data of the Customer-User ACTIVE TOURS, OBRT ZA TURISTIČKE USLUGE forwards to third parties (including competent authorities) in the following cases:
to fulfill the legal obligations of ACTIVE TOURS, OBRT ZA TURISTIČKE USLUGE
when such processing is necessary to protect the key interests of Customers – Users
for the purpose of fulfilling the contractual obligation, performing the work for the account of the Buyer – User
for which it is necessary to hire a third person – the processor manager
Processing of personal data in the context of employment
Personal data of employees may be collected, processed, used and delivered to third parties only if it is determined by law or if it is necessary for the exercise of rights and obligations arising from the employment relationship, or in connection with the employment relationship.
In order to exercise the rights and obligations arising from the employment relationship, the controller will collect, process, use and deliver to third parties only those personal data that are necessary for the stated purpose, and will provide such data only at the request of courts and other state or public bodies.
GDPR and cookies
About cookies
The following rules about cookies explain what cookies are and how we use them, which cookies we use and information we collect with those. We also explain how we use collected information and how you can control the cookie settings.
Additional information about how we use, store and keep your personal data can be found in privacy policy.
At any given time you have the right to change or withdraw your consent about cookies on our website.
Find out more about who we are, how you can contact us and how we use personal information in privacy policy.
You agree to cookies on on domain: HELLOCROATIA.TOURS
What are cookies?
Cookies are small text files used for saving data. The information is being stored on your device when a website is loaded. These cookies help web site to perform better, make it safer and provide better user experience for you because it gives us information where we can improve and make our web site better.
How do we use cookies?
As other internet services, our website uses third party cookies for several reasons. Direct cookies are necessary so our web site can function and they do not collect any of your personal data.
Third party cookies we use on our website are there so we can understand how our website works, how you communicate with our website, how we can protect our services, show you relevant ads and to enhance your user experience on the website.
What kind of cookies do we use?
Basic: Some cookies are necessary so our website can function properly. They help us with user sessions and stop security threats. Those cookies do not collect or use your personal data. Cookies like those are allowing you to log into your accounts and safe payment.
Statistic: These cookies save data like numbers of visitors on the web site, unique visits, what sites are being visited, the source of visit and so on. That information helps us understand and analyze how well our website is made and where we can improve it.
Marketing: Our website will show ads. These cookies are being used to personalize ads that are meaningful to you. They allow us to follow how efficient the marketing campaign is. Data stored in those cookies can be used by independent companies to show ads in other browsers.
Functionality: These cookies help other functions on the website like building video or sharing content on social media platforms.
Settings: These cookies help us to save your settings like language preferences for better user experience in upcoming visits.
How can I control cookie settings?
If you decide to change your settings you can click on the tab “Privacy and cookies policy”. This will show you the consent information and allow you to change your settings or withdraw your consent.
With all this being mentioned, different browsers offer different methods for blocking and deleting cookies used by websites. You can change your browser settings to block or delete cookies. To find out more about managing and deleting cookies, visit www.allaboutcookies.org
The content on the HELLOCROATIA.TOURS pages is protected by copyright. Unauthorized use of any part of the Website HELLOCROATIA.TOURS, without the permission of the copyright owner, is considered copyright infringement and is subject to lawsuit. Documents, data and information published on the website HELLOCROATIA.TOURS may not be reproduced, distributed or in any way used for commercial purposes without the express consent of ACTIVE TOURS, OBRT ZA TURISTIČKE USLUGE (hereinafter: ACTIVE TOURS) or in any way that may cause damage to the association or any which third party. Documents, data and information published on this website may be used only for the individual needs of users in compliance with all copyrights and proprietary rights and the rights of third parties.
By using the content of this website, the user accepts (i) all risks arising from the use of this website and agrees (i) to use the content of this website solely for personal use and at his own risk. The Association fully disclaims any responsibility (i) which may in any way arise from, or in any way relate to the use of this website, (i) for any actions of users using or abusing the content of this website, and for (i) any damage that may occur to the user or any third party in connection with the use or misuse of the content of this website.
These websites also contain documents, data, information as well as links to other Internet sites created by third parties which will, whenever possible, be marked as such. ACTIVE TOURS has no control over the said documents, data, information or other Internet sites at all and disclaims all liability, including but not limited to the accuracy, completeness and availability of content on Internet sites created by third parties.
Website HELLOCROATIA.TOURSs use the so-called cookies in order to provide the user with a service free of charge with full functionality and the highest quality content. Cookies are a set of data generated by a web server and stored by a web browser on a user’s disk in the form of a small text file.
A session cookie is placed on the computer of a website user only during the duration of his visit to this website, thus enabling the user to use the website HELLOCROATIA.TOURS more efficiently and automatically expires when he closes his browser. In addition, HELLOCROATIA.TOURS websites track statistical traffic solely to obtain the necessary information about the attractiveness and performance of their sites in the marketplace, using a third-party service called Google Analytics. Detailed third-party information about this service, as well as the website user’s HELLOCROATIA.TOURS-related cookie management options, is available at: http://www.google.com/intl/en/analytics/privacyoverview.html.
The user of the website HELLOCROATIA.TOURS can always independently regulate the receipt of cookies through the settings of his web browser. The trade excludes any liability for any loss of functionality and / or quality of the content of the website in all cases of choice or regulation of the receipt of cookies by the user.
By using the HELLOCROATIA.TOURS website, users are deemed to be aware of and agree to these terms of use at all times, including the terms of data processing and cookie options.
ACTIVE TOURS undertakes to respect the anonymity and privacy of the users of this website. ACTIVE TOURS may collect personal data of the user, such as name, address, telephone number or e-mail address only if the user voluntarily provides the same to ACTIVE TOURS. The association will use the above data exclusively for the purpose of better insight and understanding of individual needs and requirements of users as well as developing the possibility of providing the highest quality of all services to the association to the satisfaction of users. ACTIVE TOURS undertakes not to make this information available to any third party without the express consent of the user.
ACTIVE TOURS reserves the right to change the content of this website and will not be responsible for any possible consequences resulting from such changes.
ACTIVE TOURS reserves the right to change these terms of use. Users will be promptly notified of any changes to these terms of use. Changes to these Terms of Use take effect on the date they are posted on the HELLOCROATIA.TOURS website.
Who are we?
Our website is a HELLOCROATIA.TOURS. More information as soon as we deal can be found on the website.
Location information
Owner: MARKO VLAHOV
POLJANA DRAGUTINA KALEA 10
10 000 ZAGREB
OIB: 28854091911
INFO@HELLOCROATIA.TOURS
Website Usage Notice
By using the website, you confirm that you are familiar with and agree to the terms below. If you do not agree with the terms, please leave the business pages – HELLOCROATIA.TOURS /. ACTIVE TOURS reserves the right to change the conditions on the Active tours.hr/ website at any time, without prior notice.
Remarks and objections
In accordance with the Consumer Protection Act, the buyer can file a written complaint to the seller on INFO@HELLOCROATIA.TOURS. We will respond to all your comments and objections as soon as possible.
Out-of-court settlement of consumer disputes
In the event of a dispute between the Buyer and the Seller, an application may be submitted to the Court of Honor of the Croatian Chamber of Commerce, the Court of Honor of the Croatian Chamber of Trades and Crafts or a proposal for conciliation at conciliation centers. Proceedings before the courts of honor are conducted in accordance with the Ordinance on the Court of Honor at the Croatian Chamber of Commerce and the Ordinance of the Court of Honor at the Croatian Chamber of Trades and Crafts, which stipulates that members of the councils of these courts Conciliation before conciliation centers is carried out in accordance with the provisions of the Conciliation Act, and in accordance with the Ordinance on conciliation of conciliation centers. The Croatian Chamber of Commerce and the Croatian Chamber of Trades and Crafts, with the consent of the Minister responsible for consumer protection, shall make decisions on costs in proceedings before the Court of Honor of the Croatian Chamber of Commerce and the Court of Honor of the Croatian Chamber of Trades and Crafts.
Privacy and Registration Statement
When registering, it is necessary to enter the required information (name, surname, telephone, e-mail, password (). Registration is possible only after all the necessary data has been entered into the database, and for each further use of the service it is necessary to enter only the username and password. The user is responsible for the accuracy and completeness of the data entered during registration. If the user has difficulties during registration or login or if there is any change in the data entered by the user during registration, it is desirable to update your account as soon as possible, or to change the HELLOCROATIA.TOURS notification to the email address INFO@HELLOCROATIA.TOURS.
Privacy policy, protection of personal data and other information
ACTIVE TOURS respects your right to privacy and strives to ensure the highest level of protection of your personal data. In providing our services through this site, we are obliged to act in accordance with the laws and regulations that define the protection of personal data. ACTIVE TOURS undertakes to use the collected data, which you will submit via the website, in accordance with the purpose for which you have entrusted them to us only with your permission. In accordance with the General Regulation on Personal Data Protection (GDPR), the association undertakes to inform customers about how to use the collected data, regularly give customers a choice about the use of their data, including the possibility of deciding whether or not to remove their name from the newsletter subscribers or from the list of customers whose data are used for marketing purposes or for internal statistical processing. All user data is strictly kept and is only available to employees who need this data to do the job. All data is stored in the Republic of Croatia. All employees of the association and business partners are responsible for respecting the principles of privacy protection.